I started repairing appliances in 1981 because I liked solving mechanical puzzles. Forty-five years later, I still answer my own phone, I still drive my own van, and I still crawl behind your refrigerator to figure out exactly why it stopped keeping things cold at two in the morning.
There is no hold music when you call me. There is no dispatcher reading from a script. You get me, Larry, and I get your appliance running again. I carry the most common parts in my service vehicle so that most jobs are done on the first visit. The ones that need ordering, I don't charge you a second trip.
Every repair comes with my $89 flat-rate diagnostic fee that gets applied to the repair cost if you go ahead with the fix. And every part I install is backed by a one-year warranty on parts and labor, because I don't believe in putting something in your machine that I wouldn't put in my own.
